United Parcel Service commonly known as UPS has launched a full-service program called “eFulfillment”. eFulfillment is a program designed for small and medium-sized businesses, which form most of the online sellers. This new program aims to give small and medium-sized businesses an advantage so they will be able to play against the big players in the E-commerce industry.
The new service allows third-party sellers to store their goods in UPS warehouses specifically in Shepherdsville Kentucky and Bloomington California. But there are plans on building new warehouses in the future. UPS eFulfillment then allows sellers to sell their products on any of 21 different online marketplaces such as Amazon, Walmart, eBay, Shopify, Etsy, and many others. With this service, UPS will handle the storage, order processing, packaging, and shipping of the product. eFulfillment also handles returns.
Businesses are also allowed to customize delivery times for their product. UPS offers same-day fulfillment on one-day, two-day, and three-day services and will fulfill orders up to 5 PM.
The eFulfillment service also offers an all-in-one, cloud-based platform that connects marketplaces with UPS fulfillment centers, which allows sellers to have one log-in to manage and update their inventory and orders avoiding the hassle of having multiple log-ins.
The platform sends inventory in minutes, it connects the seller’s sales channels, and users can create shipping labels or advanced shipping notice (ASN). It also allows sellers to view and manage orders and inventory. The platform also integrates products into different e-commerce marketplaces and web stores. It also allows sellers to access reports showing updates of the business from one location. Last but not least, it manages both Fulfillment by UPS (FBU) and Fulfillment by Merchant (FBM) in one portal.
UPS began testing the program in 2017. One company who participated was Tidal, a New York-based flip-flop maker. Tidal has reported that after trying the program, its sales increased by three times.
Efulfillment can be used by businesses worldwide who want to list their products on U.S. marketplaces, but their customers must be from either the U.S or Canada.
Signing up to the service is very easy. UPS offers a 60-day risk-free trial of the complete. After the trial, companies are charged monthly for the shipment and storage of their products.
According to a UPS Pulse of the Online Shopper study, more than 96 percent of U.S. online shoppers reported to purchased at a marketplace, so this program can be a beneficial tool for small and medium-sized business to expand their businesses, reach more customers, and gain a competitive advantage in the market.
With the introduction of this new and easy-to-use service by UPS, companies can now focus more on making products and growing their businesses and worry less about handling orders, packaging, and shipping.
The following marketplaces is supported at the moment
- 3D cart
- Amazon Intl Sites
- eBay Intl Sites
- Yahoo Shopping
UPS eFulfillment currently does not allow:
- Hazardous materials of any kind
- ORM-D (other regulated materials for domestic transport only) of any kind
- Human or pet food items of any kind
- Nutraceuticals of any kind
- Items requiring temperature control or regulatory compliance control
- Regulated medical devices or drugs
- Anything that is related to tobacco including vaping